Refund policy
Return & Refund Policy
We want you to be happy with your LEAOVORA purchase. If you need to return an item, please contact us at leaovora@gmail.com within 30 days of delivery.
Returns
Items may be returned within 30 days of delivery if they are unused, in their original condition, and in the original packaging.
Customers are responsible for return shipping costs for returns due to a change of mind or ordering the wrong item.
Damaged or defective items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and provide photos or other relevant information. We will review the issue and, when appropriate, offer a replacement or refund.
Refunds
Once your return is received and inspected, we will notify you of the outcome. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Return instructions
Please contact us at leaovora@gmail.com before sending any item back. We will provide the appropriate return instructions and return address.